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Kmail Startup

+/- details
User johnc32779
Incident Number 85335
Date 2004/10/28 17:15
Status Incident closed
Paid No

Product 10.0 (Official)
Architecture x86_32
Scope Installation

Products owned
Community Support question - to convert into a paid question, click here

Lines in bold below have not yet been seen by the customer - those in blue are from the customer

Username : Date : Action : Comments [ close all ]    
 
johnc32779 : 28/10/04 05:15 PM : Incident created
-   Upon starting up kmail from the panel I get the following error message: KDEInit could not launch 'Kcontact-Kmail.sh'. Anyone know the solution to this problem.

 
Linegod_7611 : 01/11/04 05:26 AM : Reply received
-   Can you try removing the application from the panel and adding it again?

---------
Note: If this answer resolves your problem, please remember to close this incident.

 
johnc32779 : 04/11/04 10:51 PM : More info provided
-   That was the first (and only) thing I tried and it did not resolve the problem.

 
Linegod_7611 : 08/11/04 09:23 PM : Reply received
-   Can you open a console (ALT-F2 and type 'konsole'), and type 'kontact' and hit enter,
then record any error messages.

And what is the output of:

# rpm -qa|grep kdepim

--------
Note: If this answer resolves your problem, please remember to close this incident.

 
johnc32779 : 09/11/04 10:57 PM : More info provided
-   Executing "kontact" from the shell behaved correctly, and producted the following messages in the shell.

[johnc@localhost johnc]$ kontact
[johnc@localhost johnc]$ QObject::connect: No such signal KMHeaders::itemAdded(QListViewItem*)
QObject::connect: (sender name: 'headers')
QObject::connect: (receiver name: 'headers quick search line')
kdecore (KAccel): WARNING: KKeySequence::init( seq ): key[0] is null.
kdecore (KAccel): WARNING: KKeySequence::init( seq ): key[0] is null.
QObject::connect: No such signal KNListView::itemAdded(QListViewItem*)
QObject::connect: (sender name: 'hdrView')
QObject::connect: (receiver name: 'KListViewSearchLine')
kdecore (KAction): WARNING: KAction::plugAccel(): call to deprecated action.
kdecore (KAction): WARNING: KAction::plugAccel(): call to deprecated action.
kdecore (KAction): WARNING: KAction::plugAccel(): call to deprecated action.
kdecore (KAction): WARNING: KAction::plugAccel(): call to deprecated action.
kdecore (KAction): WARNING: KAction::plugAccel(): call to deprecated action.
kdecore (KAction): WARNING: KAction::plugAccel(): call to deprecated action.
kdecore (KAction): WARNING: KAction::plugAccel(): call to deprecated action.

The output of "rpm -qa | grep kdpim follows:

[johnc@localhost johnc]$ rpm -qa | grep kdepim
libkdepim2-common-3.3.0-26mdk
libkdepim2-kpilot-3.3.0-26mdk
kdepim-karm-3.3.0-26mdk
libkdepim2-korganizer-3.3.0-26mdk
kdepim-korganizer-3.3.0-26mdk
libkdepim2-korganizer-devel-3.3.0-26mdk
kdepim-knotes-3.3.0-26mdk
kdepim-kontact-3.3.0-26mdk
libkdepim2-kmail-devel-3.3.0-26mdk
libkdepim2-knode-3.3.0-26mdk
kdepim-knode-3.3.0-26mdk
libkdepim2-kontact-3.3.0-26mdk
libkdepim2-knode-devel-3.3.0-26mdk
kdepim-3.3.0-26mdk
libkdepim2-kaddressbook-3.3.0-26mdk
libkdepim2-kmail-3.3.0-26mdk
kdepim-kmail-3.3.0-26mdk
kdepim-kpilot-3.3.0-26mdk
libkdepim2-kaddressbook-devel-3.3.0-26mdk
libkdepim2-kontact-devel-3.3.0-26mdk
kdepim-korn-3.3.0-26mdk
kdepim-common-3.3.0-26mdk
libkdepim2-common-devel-3.3.0-26mdk
kdepim-kaddressbook-3.3.0-26mdk
libkdepim2-kpilot-devel-3.3.0-26mdk
[johnc@localhost johnc]$

 
Linegod_7611 : 12/11/04 02:45 PM : Reply received
-   Should have noticed this right off. Try changing the link to lowercase. ie:
kontact-kmail.sh instead of Kcontact-Kmail.sh

Right click on the icon in the task bar, click 'Properties', select
'Application' tab, and edit 'Command:' so it points to the proper script
(/usr/bin/kontact-kmail.sh)

---------
Note: If this answer resolves your problem, please remember to close this
incident.

 
johnc32779 : 12/11/04 05:48 PM : More info provided
-   Sorry: I apparently wrongly copied the error message in my initial message (i.e the message did not contain captal letters). Using copy and paste, the error message should have read:

KDEInit could not launch 'kontact-kmail.sh'

I am begining to wonder if this problem and my other problem of the screen saver not activiating related to my relatively new motherboard, an Aopen AK86-L, Athlon 64, K8T800 chipset motherboard since other users apparently are not having these problems with 10.1 official.

 
Linegod_7611 : 16/11/04 04:25 AM : Reply received
-   Can't see that being the problem, but stranger things have happened :)

Could you try making the 'Command:' equal to the full path?
('/usr/bin/kontact-kmail.sh'). If it already the full path, can you give the
output of:

# which kontact-kmail.sh

and

# rpm -ql kdepim-kontact|grep kontact-

---------
Note: If this answer resolves your problem, please remember to close this
incident.

 
johnc32779 : 18/11/04 03:57 AM : More info provided
-   Obviously, I don't understand it either. If I invoke either kmail or kcontact from via the k-menu, no error. Yet invoking via the bottom panel results in the KDEInit error message.

The results of the two commands follows:

[johnc@localhost johnc]$ which kontact-kmail.sh
/usr/bin/kontact-kmail.sh

[johnc@localhost johnc]$ rpm -ql kdepim-kontact|grep kontact-
/usr/share/icons/crystalsvg/128x128/apps/kontact-mdk.png
/usr/share/icons/crystalsvg/16x16/apps/kontact-mdk.png
/usr/share/icons/crystalsvg/32x32/apps/kontact-mdk.png
/usr/share/icons/crystalsvg/48x48/apps/kontact-mdk.png
/usr/share/icons/crystalsvg/64x64/apps/kontact-mdk.png
[johnc@localhost johnc]$

 
johnc32779 : 18/11/04 03:58 AM : More info provided
-   Obviously, I don't understand it either. If I invoke either kmail or kcontact from via the k-menu, no error. Yet invoking via the bottom panel results in the KDEInit error message.

The results of the two commands follows:

[johnc@localhost johnc]$ which kontact-kmail.sh
/usr/bin/kontact-kmail.sh

[johnc@localhost johnc]$ rpm -ql kdepim-kontact|grep kontact-
/usr/share/icons/crystalsvg/128x128/apps/kontact-mdk.png
/usr/share/icons/crystalsvg/16x16/apps/kontact-mdk.png
/usr/share/icons/crystalsvg/32x32/apps/kontact-mdk.png
/usr/share/icons/crystalsvg/48x48/apps/kontact-mdk.png
/usr/share/icons/crystalsvg/64x64/apps/kontact-mdk.png
[johnc@localhost johnc]$

 
Linegod_7611 : 21/11/04 06:30 PM : Reply received
-   What happens if you create a new icon on kicker, with the executable pointing at
'/usr/bin/kontact-kmail.sh'?

---------
Note: If this answer resolves your problem, please remember to close this incident.

 
johnc32779 : 23/11/04 03:47 AM : More info provided
-   :-) once again no change in behavior :-)

 
johnc32779 : 23/11/04 03:48 AM : More info provided
-   :-) once again no change in behavior :-)

 
Linegod_7611 : 01/12/04 07:37 PM : Reply received
-   And the error message is the same? (KDEInit could not launch 'Kcontact-Kmail.sh'.)

This one really has me stumped...

Could you try changing the executable to '/usr/bin/kontact' ?

---------
Note: If this answer resolves your problem, please remember to close this incident.

 
johnc32779 : 02/12/04 03:04 PM : More info provided
-   Success -- changing the executable to /usr/bin/kontact produces NO KDEInit error
message, and the application appears to be operating properly.
Thank You.

 
Linegod_7611 : 04/12/04 12:04 AM : Reply received
-   If this answer resolves your problem, please remember to close this incident.

 
 
johnc32779 : 04/12/04 11:01 PM : Incident closed
-  



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