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omagere : 16/12/01 09:17 PM : Incident created |
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- I have a Adaptec EZ Lite 4.01b on my system that was provided with my Agfa SnapScan 1236s.
It has not been detected at install time. is there a module that I can modprobe to activate it ?
Thanks in advance
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MandrakeSoft : 17/12/01 11:42 AM : Reply received |
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- Hello,
Thank you for using MandrakeSoft Professional Services technical support.
Can you type in a terminal:
lspcidrake > infopci.txt
then send me the file infopci.txt
Best regards,
The technical support team.
Mandrakesoft.
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omagere : 18/12/01 01:55 AM : More info provided |
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- Here is the requested file.
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Attachment
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MandrakeSoft : 19/12/01 10:54 AM : Reply received |
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- Hello
there is a problem with the attached file
can you resend me the output of the command lspcidrake
in plain text (in your reply)
Best regards,
The technical support team.
Mandrakesoft.
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omagere : 19/12/01 10:12 PM : More info provided |
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- Please find bellow the requested output.
agpgart : Intel Corporation|440BX/ZX - 82443BX/ZX Host bridge
unknown : Intel Corporation|440BX/ZX - 82443BX/ZX AGP bridge
unknown : Intel Corporation|82371AB PIIX4 ISA
unknown : Intel Corporation|82371AB PIIX4 IDE
usb-uhci : Intel Corporation|82371AB PIIX4 USB
sonypi : Intel Corporation|82371AB PIIX4 ACPI - Bus Master IDE Controller
es1371 : Ensoniq|ES1371 [AudioPCI-97]
unknown : unknown (110b/0002/ffff/ffff)
Card:ATI Mach64 : ATI|3D Rage Pro AGP 1X/2X
unknown : Virtual|Hub []
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MandrakeSoft : 20/12/01 12:23 PM : Reply received |
- Dear Customer,
Thank you for using MandrakeSoft Professional Services technical support.
You can find more information for your Agfa SnapScan 1236s on this site :
http://www.mostang.com/sane/man/sane-snapscan.5.html
Unfortunately your question is currently not included in our list of free provided support.
As a reminder, support is dedicated to operating system installation only, covering the topics shown below:
One personnal computer (intel plateform and compatible)
Operating system installation based on the CD-ROMs
Questions related to hardware compatibility
Mouse configuration
X-Window with DrakX or XF86Setup
One user account configuration (single machine)
Printer configuration on the machine
Boot loader configuration of a machine hosting another operating system
Configuring a modem and dialing in to an Internet Service Provider (excepted Winmodems and USB modems)
Configuring ISDN and dialing in to an Internet Service Provider
We apologize for the inconvenience and invite you to ask your questions on many of the freely available resources MandrakeSoft provides to its users.
Some of these are:--
Web:
http://www.mandrakeuser.org/
http://forum.mandrakesoft.com/
Mailing Lists:
[email protected]
[email protected]
You Mustfind more information for your Agfa SnapScan 1236s on this site :
http://www.mostang.com/sane/man/sane-snapscan.5.html
Thanks very much.
Best regards
Mandrakesoft Support Team
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MandrakeSoft : 20/12/01 12:30 PM : Reply received |
- Dear Customer,
Thank you for using MandrakeSoft Professional Services technical support.
You can find more information for your Agfa SnapScan 1236s on this site :
http://www.mostang.com/sane/man/sane-snapscan.5.html
Unfortunately your question is currently not included in our list of free provided support.
As a reminder, support is dedicated to operating system installation only, covering the topics shown below:
One personnal computer (intel plateform and compatible)
Operating system installation based on the CD-ROMs
Questions related to hardware compatibility
Mouse configuration
X-Window with DrakX or XF86Setup
One user account configuration (single machine)
Printer configuration on the machine
Boot loader configuration of a machine hosting another operating system
Configuring a modem and dialing in to an Internet Service Provider (excepted Winmodems and USB modems)
Configuring ISDN and dialing in to an Internet Service Provider
We apologize for the inconvenience and invite you to ask your questions on many of the freely available resources MandrakeSoft provides to its users.
Some of these are:--
Web:
http://www.mandrakeuser.org/
http://forum.mandrakesoft.com/
Mailing Lists:
[email protected]
[email protected]
You Mustfind more information for your Agfa SnapScan 1236s on this site :
http://www.mostang.com/sane/man/sane-snapscan.5.html
Thanks very much.
Best regards
Mandrakesoft Support Team
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omagere : 21/12/01 12:45 AM : More info provided |
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- Why not say so at the beginning ? Thanks anyway...
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omagere : 21/12/01 12:46 AM : Incident closed |
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- I expected an answer like, supported/not supported but here there was no help at end.
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