useradd, lock file

Community Support question - to convert into a paid question, click here

Lines in bold below have not yet been seen by the customer - those in blue are from the customer

Username : Date : Action : Comments [ close all ]
Quetzalcoatl : 19/12/02 01:40 PM : Incident created -   Hello, [root@linux samba]# useradd -m samba vipw lockfile (/etc/ptmp) is present! What can I do to add a user ? Thanks
Linegod_7611 : 19/12/02 01:52 PM : Reply received -   # rm -rf /etc/ptmp # rm -rf /etc/gtmp (if need be) Both are temporary files, usually left over by a failed useradd from another application, and can be safely removed. ------- Note: If this answer resolves your problem, please remember to close this incident.
Quetzalcoatl : 22/12/02 08:25 PM : Incident closed -

---