fat32 long filenames

Lines in bold below have not yet been seen by the customer - those in blue are from the customer

Username : Date : Action : Comments [ close all ]
jhalcrow : 24/11/01 08:14 PM : Incident created -   Before I installed mandrake, I booted into dos mode and xcopy'd some files to another drive. I allowed mandrake to repartition my main drive as it saw fit. The second drive was found was mounted as vfat during installation. However, I can only see the fat16 versions of the files. Are the full filenames lost to me or is there something I can do to get linux to view the full names?
Linegod_7611 : 25/11/01 03:37 AM : Reply received -   If I recall correctly, if you use DOS to xcopy files, you loose the long filenames, as it has no way to track the attribute 'hack' from MS.
jhalcrow : 08/12/01 03:55 AM : More info provided -   I just xcopy'd a file with a long filename on a win 98 box and the file name was not truncated. Any ideas?
Stephane : 12/12/01 05:15 PM : Reply received -   When you boot in DOS mode, the system will only create short file name, but in a dos box from windows, it can preserve the full name. That's because real dos can't handle long file names. Sorry for this, but i don't think your long file names are recoverable. try to copy a file with a long name form real dos and look at this name on windows or linux : the name will be cut to 8 charters.
jhalcrow : 13/03/02 05:27 AM : Incident closed -

---