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Trouble installing Yahoo Messenger

+/- details
User celltech161
Incident Number 27979
Date 2002/07/28 06:38
Status Incident closed
Paid No

Product 8.2
Architecture x86_32
Scope Installation

Products owned
Community Support question - to convert into a paid question, click here

Lines in bold below have not yet been seen by the customer - those in blue are from the customer

Username : Date : Action : Comments [ close all ]    
 
celltech161 : 28/07/02 06:38 AM : Incident created
-   I was able to download and install Yahoo Messenger while logged in as root.
I was however not able to install it as a normal user. The setup file for YMessenger seems to quit part way through. What am i missing? I hope i don't have to stay logged in as root to use it.
Thanks.

 
Linegod_7611 : 28/07/02 08:29 AM : Reply received
-   Can you run it from a console (open up 'konsole' and type 'ymessenger') and see
what errors it produces.

-------
Note: If this answer resolves your problem, please remember to close this incident.

 
celltech161 : 28/07/02 04:06 PM : More info provided
-   when i type ymessenger, it shows:

creating file /home/n0ujq/Desktop/ymessenger.kdelnk
creating file /home/n0ujq/.kde/share/applnk/Yahoo!/ymessenger.kdelnk
Segmentation fault

------------
Is this enough info?
Thanks

 
Linegod_7611 : 29/07/02 06:20 AM : Reply received
-   Try doing it again, and see if you get a different output, and if not, try:

strace ymessenger

 
celltech161 : 29/07/02 10:39 PM : More info provided
-   When logged in as SU, running strace ymessenger yeilds this message at the end:

--- SIGSEGV (Segmentation Fault) ---
killed by SIGSEGV

If I knew how to cut and paste from the console window i could show you the last few lines, if that would help.
Thanks,
Justin

 
Linegod_7611 : 30/07/02 01:27 AM : Reply received
-   X's default is to cut highlighted text. If you highlight the text in the console with
your mouse, and then middle click (if you don't have a middle mouse button/wheel,
you can press left and right at the same time for the same effect) it will paste. You
can also highlight and press CTRL-C to cut, and then CTRL-V to paste (not the best,
since it will send CTRL-C to the console).

 
celltech161 : 30/07/02 02:34 AM : More info provided
-   I finally figured it out. I unchecked the stupid "Add Icon to Menu" and "Add Icon to Desktop" boxes for KDE and Gnome, and magically it installed and ran with no problems. Please forgive my "newbiness".
Now If i can get the text size in messenger larger.
Also thanks for the cut and paste tip. Works great!

 
 
celltech161 : 30/07/02 02:36 AM : Incident closed
-   The problem was resolved by unchecking the "Add Icon to Desktop" and "Add Icon to Menu" boxes for KDE and Gnome. Imagine that!



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